{"id":87,"date":"2022-08-17T12:32:46","date_gmt":"2022-08-17T12:32:46","guid":{"rendered":"https:\/\/nsvs.ednet.ns.ca\/?page_id=87"},"modified":"2026-07-17T19:02:36","modified_gmt":"2026-07-17T19:02:36","slug":"help-desk-3","status":"publish","type":"page","link":"https:\/\/nsvs.ednet.ns.ca\/index.php\/help-desk-3\/","title":{"rendered":"Help Desk"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section section_has_divider et_pb_bottom_divider\"><div class=\"et_pb_row_0 et_pb_row et_pb_gutters1 et_block_row preset--module--divi-row--default\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--a947262d-0701-4077-825d-1385639c524f\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image et_animated\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">\uf109<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Technical Support<\/h4><\/div><\/div><\/div><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--e864d11f-3dab-4fa3-ac06-4f0e1a260807\"><div class=\"et_pb_text_inner\"><h1>Help Desk<\/h1>\n<\/div><\/div><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/09\/iStock-1324999270-scaled.jpg\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/09\/iStock-1324999270-scaled.jpg 2560w, https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/09\/iStock-1324999270-1280x854.jpg 1280w, https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/09\/iStock-1324999270-980x653.jpg 980w, https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/09\/iStock-1324999270-480x320.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2560px, 100vw\" class=\"wp-image-639\" title=\"Teenage girl studying with laptop at home\" alt=\"student on laptop\" \/><\/span><\/div><\/div><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--e864d11f-3dab-4fa3-ac06-4f0e1a260807\"><div class=\"et_pb_text_inner\"><h1>Technical Difficulties?<\/h1>\n<\/div><\/div><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--41d5859c-fbaa-458a-88e4-5d886857f235\"><div class=\"et_pb_text_inner\"><p>NSVS Help Desk is open 8:30 am to 3 pm Monday to Friday email (<a href=\"mailto:nsvs@novascotia.ca\" target=\"_blank\" rel=\"noopener\">nsvs@novascotia.ca<\/a>) or<br \/>by phone 902-424-2450<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_pb_gutters1 et_block_row preset--module--divi-row--default\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-13.png\" width=\"64\" height=\"64\" srcset=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-13.png 64w\" sizes=\"(max-width: 64px) 100vw, 64px\" class=\"wp-image-253\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\"> How do I register for NSVS courses?<\/h4><div class=\"et_pb_blurb_description\" data-et-mv-hidden-phone=\"true\"><p><span style=\"font-weight: 400;\">To find out more about NSVS online courses and register for next semester, talk to your school Guidance Counsellor or Registrar.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_3 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><a href=\"https:\/\/nsvs.ednet.ns.ca\/index.php\/getting-started-new\/\" target=\"_blank\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/interpreter-icon-12.png\" width=\"80\" height=\"80\" srcset=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/interpreter-icon-12.png 80w\" sizes=\"(max-width: 80px) 100vw, 80px\" class=\"wp-image-301\" \/><\/span><\/a><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\"><a href=\"https:\/\/nsvs.ednet.ns.ca\/index.php\/getting-started-new\/\" target=\"_blank\">How do I access my course?<\/a><\/h4><div class=\"et_pb_blurb_description\"><p><a href=\"https:\/\/nsvs.ednet.ns.ca\/index.php\/getting-started-new\/\"><span style=\"font-weight: 400;\">Click <\/span><b>HERE<\/b><span style=\"font-weight: 400;\"> to get started.<\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_pb_gutters1 et_block_row preset--module--divi-row--default\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--df96b77a-cd4f-44a8-a771-2d6347592b53\"><div class=\"et_pb_text_inner\"><h2>How Do I Get Help?<\/h2>\n<h2><\/h2>\n<\/div><\/div><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--5ff55506-da7d-4dd7-b409-9d62c7203201\"><div class=\"et_pb_text_inner\"><p>NSVS Help Desk is open 8:30 am to 3 pm Monday to Friday <br \/>email (<a href=\"mailto:nsvs@novascotia.ca\" target=\"_blank\" rel=\"noopener\">nsvs@novascotia.ca<\/a>) or by phone 902-424-2450<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--6414ef9f-e386-4555-a7b7-4544a239078b_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--6414ef9f-e386-4555-a7b7-4544a239078b\" href=\"https:\/\/nsvs.ednet.ns.ca\/hs\/hs40\/login\/index.php\" target=\"_blank\">Click here to access your course<\/a><\/div><\/div><div class=\"et_pb_column_5 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_3 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--b41d7aea-fa40-422d-bd11-7058125b2e48\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-11-1.png\" width=\"64\" height=\"64\" srcset=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-11-1.png 64w\" sizes=\"(max-width: 64px) 100vw, 64px\" class=\"wp-image-254\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">The NSVS Contact at your school<\/h4><div class=\"et_pb_blurb_description\"><p><b>The NSVS Contact at your school,<\/b><span style=\"font-weight: 400;\"> who may be a teacher, guidance counsellor, or administrator can help you find a space to do your work and help you get started with your course.<\/span><\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_blurb_4 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--b41d7aea-fa40-422d-bd11-7058125b2e48\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-13.png\" width=\"64\" height=\"64\" srcset=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-13.png 64w\" sizes=\"(max-width: 64px) 100vw, 64px\" class=\"wp-image-253\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\"> Your NSVS Teacher <\/h4><div class=\"et_pb_blurb_description\"><p><b>Your NSVS Teacher <\/b><span style=\"font-weight: 400;\">can answer questions about your course, the course work, and where to find other information you need. Their contact information is in your course - write it down!<\/span><\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_blurb_5 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--b41d7aea-fa40-422d-bd11-7058125b2e48\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-15-1.png\" width=\"64\" height=\"64\" srcset=\"https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-15-1.png 64w\" sizes=\"(max-width: 64px) 100vw, 64px\" class=\"wp-image-250\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\"> The NSVS Help Desk<\/h4><div class=\"et_pb_blurb_description\"><p><b>The NSVS Help Desk<\/b><span style=\"font-weight: 400;\"> can help solve any problems you may have with accessing your NSVS course or other <\/span><b>technical difficulties from 8:30am to 3pm Monday to Friday at <a href=\"mailto:nsvs@novascotia.ca\" target=\"_blank\" rel=\"noopener\">nsvs@novascotia.ca<\/a> or 902-424-2450<\/b><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are here to help! Let one of us know right away if you need support.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-87","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Help Desk - NSVS Nova Scotia Virtual School, Nova Scotia Department of Education and Early Childhood Development<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nsvs.ednet.ns.ca\/index.php\/help-desk-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help Desk - 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