{"id":87,"date":"2022-08-17T12:32:46","date_gmt":"2022-08-17T12:32:46","guid":{"rendered":"https:\/\/nsvs.ednet.ns.ca\/?page_id=87"},"modified":"2022-09-12T18:35:24","modified_gmt":"2022-09-12T18:35:24","slug":"help-desk-3","status":"publish","type":"page","link":"https:\/\/nsvs.ednet.ns.ca\/index.php\/help-desk-3\/","title":{"rendered":"Help Desk"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; next_background_color=&#8221;#ffffff&#8221; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(157,157,232,0.07)&#8221; custom_margin=&#8221;||43px|||&#8221; bottom_divider_style=&#8221;wave&#8221; bottom_divider_height=&#8221;10vw&#8221; global_colors_info=&#8221;{%22gcid-bafd0c31-2a11-4c7d-b3a8-caae4a4218d9%22:%91%22background_color%22%93}&#8221; custom_padding=&#8221;||16px|||&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Technical Support&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf109;||fa||900&#8243; icon_color=&#8221;#FF5D67&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;24px&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;a947262d-0701-4077-825d-1385639c524f&#8221; header_font=&#8221;Inter|700||on|||||&#8221; header_text_color=&#8221;#ff5d67&#8243; header_font_size=&#8221;16px&#8221; header_letter_spacing=&#8221;1px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#15414a&#8221; custom_margin=&#8221;||31px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-763ab4af-38b5-424c-b54d-6f600a6e6467%22:%91%22icon_color%22%93}&#8221;][\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;e864d11f-3dab-4fa3-ac06-4f0e1a260807&#8243; header_font=&#8221;Heebo|700|||||||&#8221; header_text_color=&#8221;#15414a&#8221; header_font_size=&#8221;75px&#8221; header_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Help Desk<\/h1>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/09\/iStock-1324999270-scaled.jpg&#8221; title_text=&#8221;Teenage girl studying with laptop at home&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_height_tablet=&#8221;300px&#8221; max_height_phone=&#8221;300px&#8221; max_height_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;||-65px|||&#8221; custom_padding=&#8221;|98px||||&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; alt=&#8221;student on laptop&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;e864d11f-3dab-4fa3-ac06-4f0e1a260807&#8243; header_font=&#8221;Heebo|700|||||||&#8221; header_text_color=&#8221;#15414a&#8221; header_font_size=&#8221;75px&#8221; header_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;40px||10px||false|false&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Technical Difficulties?<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;41d5859c-fbaa-458a-88e4-5d886857f235&#8243; text_font=&#8221;Inter||||||||&#8221; text_text_color=&#8221;#15414a&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; width=&#8221;86%&#8221; max_width=&#8221;96%&#8221; min_height=&#8221;275px&#8221; height=&#8221;217px&#8221; max_height=&#8221;355px&#8221; custom_margin=&#8221;|-170px||||&#8221; custom_padding=&#8221;||0px||false|false&#8221; text_font_size_tablet=&#8221;16px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>NSVS Help Desk is open 8:30 am to 3 pm Monday to Friday email (<a href=\"mailto:nsvs@novascotia.ca\" target=\"_blank\" rel=\"noopener\">nsvs@novascotia.ca<\/a>) or<br \/>by phone 902-424-2450<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||26px|||&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.18.0&#8243; width=&#8221;78%&#8221; max_width=&#8221;1185px&#8221; min_height=&#8221;352px&#8221; height=&#8221;490px&#8221; max_height=&#8221;474px&#8221; custom_margin=&#8221;-20px|auto|-84px|auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;4vw|30px|4vw|30px|true|true&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|67px|20px|false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|24px|24px|24px|24px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;32px&#8221; box_shadow_blur=&#8221;52px&#8221; box_shadow_spread=&#8221;0px&#8221; box_shadow_color=&#8221;rgba(26,48,102,0.1)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221; How do I register for NSVS courses?&#8221; image=&#8221;https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-13.png&#8221; icon_alignment=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; title_tablet=&#8221; How do I register for NSVS courses?&#8221; title_phone=&#8221; How do I register for NSVS courses?&#8221; title_last_edited=&#8221;on|phone&#8221; content_tablet=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>To find out more about NSVS online courses and register for next semester, talk to your school Guidance Counsellor or Registrar.<\/span><\/p>\n<p><span style=%22font-weight: 400;%22><\/span><\/p>\n<p><span style=%22font-weight: 400;%22><\/span><\/p>\n<p><span style=%22font-weight: 400;%22><\/span><\/p>\n<p><span style=%22font-weight: 400;%22><\/span><\/p>\n<p><span style=%22font-weight: 400;%22><\/span><\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p><span style=%22font-weight: 300;%22>To find out more about NSVS online courses and register for next semester, talk to your school Guidance Counsellor or Registrar.<\/span><\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.18.0&#8243; header_font=&#8221;Rubik|500|||||||&#8221; header_text_color=&#8221;#1a3066&#8243; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;1.2em&#8221; body_font=&#8221;Rubik||||||||&#8221; body_text_color=&#8221;#546681&#8243; body_line_height=&#8221;2em&#8221; height=&#8221;201px&#8221; animation=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">To find out more about NSVS online courses and register for next semester, talk to your school Guidance Counsellor or Registrar.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;4vw|30px|4vw|30px|true|true&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|24px|24px|24px|24px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;32px&#8221; box_shadow_blur=&#8221;52px&#8221; box_shadow_spread=&#8221;0px&#8221; box_shadow_color=&#8221;rgba(26,48,102,0.1)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;How do I access my course?&#8221; url=&#8221;https:\/\/nsvs.ednet.ns.ca\/index.php\/getting-started-new\/&#8221; url_new_window=&#8221;on&#8221; image=&#8221;https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/interpreter-icon-12.png&#8221; icon_alignment=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.18.0&#8243; header_font=&#8221;Rubik|500|||||||&#8221; header_text_color=&#8221;#1a3066&#8243; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;1.2em&#8221; body_font=&#8221;Rubik||||||||&#8221; body_line_height=&#8221;2em&#8221; height=&#8221;200px&#8221; custom_padding=&#8221;||0px|||&#8221; animation=&#8221;off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/nsvs.ednet.ns.ca\/index.php\/getting-started-new\/\"><span style=\"font-weight: 400;\">Click <\/span><b>HERE<\/b><span style=\"font-weight: 400;\"> to get started.<\/span><\/a><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto||249px||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;df96b77a-cd4f-44a8-a771-2d6347592b53&#8243; header_2_font=&#8221;Heebo|700|||||||&#8221; header_2_text_color=&#8221;#15414a&#8221; header_2_font_size=&#8221;55px&#8221; header_2_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>How Do I Get Help?<\/h2>\n<h2><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;5ff55506-da7d-4dd7-b409-9d62c7203201&#8243; text_font=&#8221;Inter||||||||&#8221; text_text_color=&#8221;#15414a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;#FF5D67&#8243; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;55px&#8221; header_font_size_last_edited=&#8221;off|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>NSVS Help Desk is open 8:30 am to 3 pm Monday to Friday <br \/>email (<a href=\"mailto:nsvs@novascotia.ca\" target=\"_blank\" rel=\"noopener\">nsvs@novascotia.ca<\/a>) or by phone 902-424-2450<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/nsvs.ednet.ns.ca\/hs\/hs40\/login\/index.php&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Click here to access your course&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;6414ef9f-e386-4555-a7b7-4544a239078b&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#ff5d67&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;8px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;Heebo|800||on|||||&#8221; custom_padding=&#8221;16px|20px|16px|20px|true|true&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_horizontal=&#8221;-4px&#8221; box_shadow_vertical=&#8221;4px&#8221; box_shadow_color=&#8221;rgba(255,93,103,0.24)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;The NSVS Contact at your school&#8221; image=&#8221;https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-11-1.png&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;64px&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;b41d7aea-fa40-422d-bd11-7058125b2e48&#8243; header_font=&#8221;Inter|700|||||||&#8221; header_text_color=&#8221;#15414A&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#15414a&#8221; animation=&#8221;off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b>The NSVS Contact at your school,<\/b><span style=\"font-weight: 400;\"> who may be a teacher, guidance counsellor, or administrator can help you find a space to do your work and help you get started with your course.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221; Your NSVS Teacher &#8221; image=&#8221;https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-13.png&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;64px&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;b41d7aea-fa40-422d-bd11-7058125b2e48&#8243; header_font=&#8221;Inter|700|||||||&#8221; header_text_color=&#8221;#15414A&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#15414a&#8221; animation=&#8221;off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b>Your NSVS Teacher <\/b><span style=\"font-weight: 400;\">can answer questions about your course, the course work, and where to find other information you need. Their contact information is in your course &#8211; write it down!<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221; The NSVS Help Desk&#8221; image=&#8221;https:\/\/nsvs.ednet.ns.ca\/wp-content\/uploads\/2022\/08\/book-club-icon-15-1.png&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;64px&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;b41d7aea-fa40-422d-bd11-7058125b2e48&#8243; header_font=&#8221;Inter|700|||||||&#8221; header_text_color=&#8221;#15414A&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#15414a&#8221; animation=&#8221;off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b>The NSVS Help Desk<\/b><span style=\"font-weight: 400;\"> can help solve any problems you may have with accessing your NSVS course or other <\/span><b>technical difficulties from 8:30am to 3pm Monday to Friday at <a href=\"mailto:nsvs@novascotia.ca\" target=\"_blank\" rel=\"noopener\">nsvs@novascotia.ca<\/a> or 902-424-2450<\/b><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are here to help! Let one of us know right away if you need support.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Help DeskTechnical Difficulties?NSVS Help Desk is open 8:30 am to 3 pm Monday to Friday email (nsvs@novascotia.ca) orby phone 902-424-2450 &nbsp; &nbsp; To find out more about NSVS online courses and register for next semester, talk to your school Guidance Counsellor or Registrar. Click HERE to get started.How Do I Get Help? NSVS Help Desk [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-87","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nsvs.ednet.ns.ca\/index.php\/wp-json\/wp\/v2\/pages\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nsvs.ednet.ns.ca\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nsvs.ednet.ns.ca\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nsvs.ednet.ns.ca\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nsvs.ednet.ns.ca\/index.php\/wp-json\/wp\/v2\/comments?post=87"}],"version-history":[{"count":5,"href":"https:\/\/nsvs.ednet.ns.ca\/index.php\/wp-json\/wp\/v2\/pages\/87\/revisions"}],"predecessor-version":[{"id":640,"href":"https:\/\/nsvs.ednet.ns.ca\/index.php\/wp-json\/wp\/v2\/pages\/87\/revisions\/640"}],"wp:attachment":[{"href":"https:\/\/nsvs.ednet.ns.ca\/index.php\/wp-json\/wp\/v2\/media?parent=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}